Our Services
we are good at what we do
We are here to assist
Take advantage of our all in one pricing models. We will go to the extra lengths to ensure that our service is of the utmost quality.
If something isn’t listed on our service models, please feel free to give as a call as we are always willing to accommodate to the best of our abilities.
Managed Services Pricing Model
Starter Plan
Support
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1 - 2 Hour Response Time
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Pro-Active Service
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1x Remote Support
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On-Site Support
Monitoring
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Patching every second month
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Pro-Active Infrastructure Monitoring
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Real Time Alerts
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Vulnerability Scans -
Automatic Resolution of Alerts
Security
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Anti-Virus Monitoring
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Advanced Intrusion Prevention -
2 Factor Authentication Solution
Management & Back-ups
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Monthly On-Site/Cloud Backup
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Pro-Active Service
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Infrastructure Documentation
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Asset Management Portal
IT Services Training
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Bi-Annual Training Plan
Conditions
Based on a working day of 9:00am to 6:00pm. After hours service will be provided to you separately at a rate of $150 per hour (inclusive of GST).
A Minimum 30 minute call out fee will apply to any service calls make outside of regular operating hours.
Advance Plan
Support
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30 Minute - 1 Hour Response Time
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Pro-Active Service
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Unlimited Remote Support
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Unlimited On-Site Support
Monitoring
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Patching every second month
-
Pro-Active Infrastructure Monitoring
-
Real Time Alerts
-
Real-Time Vulnerability Scans
-
Automatic Resolution of Alerts
Security
-
Anti-Virus Monitoring
-
Advanced Intrusion Prevention
-
2 Factor Authentication Solution
Management & Back-ups
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Weekly On-Site/Cloud Backup
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Pro-Active Service
-
Infrastructure Documentation
-
Asset Management Portal
IT Services Training
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Quarterly Training Plan
Conditions
Based on a working day of 9:00am to 6:00pm. After hours service will be provided to you separately at a rate of $220 per hour (inclusive of GST).
A Minimum 30 minute call out fee will apply to any service calls make outside of regular operating hours.
Advance Plan users will be provided priority after-hours support. This means you will automatically be placed ahead in any queue lines for after-hours help.
we have no limits
Why Choose Us
We are hard-working, driven and creative. Our IT services are second to none.
01
driven
We are driven towards providing you with the best technological outcome.
02
Efficient
Our efficiency is second to none. We work diligently to get the job done.
03
creative
We always welcome the use of creative methods to solve problems.
we aren't afraid of trying new things
Be part of something great
With technology rapidly evolving, you can become a part of the great cycle. By ensuring your IT Services are consistently managed and updated, you can focus on bringing your business to new heights.
You will no longer need to worry about boring things like connectivity and network downtime. We have you covered!